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OUR THERAPISTS
SPECIALITIES
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How do I start Therapy?Please read about us page to determine who you might like to work with. To schedule a free consultation, send us an email. If you are unsure who would be the best fit, fill out our contact form and we will connect you with one of our therapists who would be a good match based on your needs. After contacting us, you will receive a free phone consultation from a trained mental health professional. We will work with you to figure out if and how we can help you.
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What happens during the 15-minute phone consultation?The goal of the phone consultation is for you to get to know the specialties and methods of the therapist you are interested in working with, and for you to get a sense of what it feels like to talk to them. In addition, here at our practice, we feel responsible to provide our professional opinion regarding whether therapy is a good fit for your situation. If we feel that we are not the right therapist for you after we get to know your situation, we will let you know that directly and refer you to other mental health or medical professionals who would be a better fit for you. Please note that the free 15 minutes consultation will not be a therapy session. Again, it is a chance to clarify your goals and our level of therapeutic fit so that we can get right down to work in our first session.
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What is the best way to schedule an appointment?We are easily reached by phone or email. With the exception of weekends and holidays, we typically respond to voicemails and emails within 24 hours. You can also schedule an appointment online.
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What are your office hours?We will make every attempt to set up a time that works for both of us. Sessions are set up by appointment only. Call to check for Sunday appointments.
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What can I expect in our initial session?The initial session will include an evaluation of your needs. We will discuss your presenting concerns and what you would like to accomplish in therapy. There will be questions about previous life experiences and relationships. We will make time for you to ask questions about our practice. From there, we can decide together if we would like to schedule a second session.
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How long does each therapy session take?Sessions are typically 50 minutes in length. Extended 75-minute psychotherapy sessions are available for an additional cost. The frequency of sessions depends on the nature of the issue.
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What are your fees?We offer a range of options for session rates that vary based on the service you are seeking. Furthermore, each therapist’s rates are based on their level of experience and training. Our fees are comparable to other doctoral-level psychologists in the Los Angeles / Orange County area. For more information, please call or email us.
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What is your cancellation policy?Once we have scheduled an appointment, you are responsible to pay for the session unless you provide a 24-hour notice of cancellation. When you make an appointment with us, that specific time slot is reserved just for you. We also carefully prepare for each individual appointment in order to offer you the very best care available. Since the scheduling of an appointment involves the reservation of time set aside, especially for you, a minimum of 48 hours' notice is required for rescheduling or cancellation of an appointment. If for any reason a session is canceled less than 48 hours prior, the full fee will be charged. You may also inquire whether there is an option to have a phone session if you’re unable to attend a telehealth session. Please note that most insurance does not reimburse for missed sessions.
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Do you offer sliding scale rates?We do not offer a sliding scale or discounts.
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Do you accept insurance?We accept some insurance plans. Please call or email for more information.
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What are your COVID-19 Policies?Currently, all sessions are conducted online via our secured HIPAA-compliant platform until further notice.
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What is a "Good Faith Estimate" Notice?You have the right to receive a “Good Faith Estimate” explaining how much your mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
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More questions?Contact us and schedule for a free phone consultation!
Meet Our Team
Dr. Nazanin Moali, Ph.D.
Dr. Nazanin Moali, Ph.D., CSE (she/her) is an internationally recognized psychologist, educator, and podcaster. After receiving her doctoral degree, she completed a postdoctoral residency at Kaiser Permanente and received specialized training in the treatment of eating disorders.
Dr. Sasha Kassai, Psy.D.
Sasha Kassai, Psy.D. is a licensed psychologist in California (PSY 33101) with a specialization in treating and evaluating adults with co-occurring cognitive and psychological problems such as obsessive-compulsive disorders, obsessive-compulsive personality disorder, body image issues, and perfectionism. She is the Co-Founder of My Counseling Psychotherapy Group.
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